Most powerful way I’ve witnessed growing a team is caring about them. Not their wallet. THEM.
Of course, pay competitively. But the magic happens when you see them as a person.
Rob, one of our designers, I heard he was cooking on the side. I asked if I could increase his pay so he didn’t have to work a part time job. He was a bit offended, understandably, and went on to explain it’s something he does out of his passion for cooking.
Once I understood that I pivoted my question and asked if I could support his cooking interests. He said he could use some new pans and miscellaneous equipment. Done. ✅
The most sincere forms of gratitude come from seeing people as people.