With every new client, I send a hand-written thank you card.
With every lost account, I send a hand-written thank you card.
Every new campaign, completed account, noteworthy milestone, I send a hand-written thank you card.
Not any of my 30 employees. Not an automated email. Not a typed postcard template.
Me. The owner.
I send hand-written thank you cards, and these manual efforts get infinitely more appreciation from customers than anything ever sent through automation.
